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Doorstep Hub Help Center

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Find answers, guides and step-by-step solutions for doorstep appliance repairs, home maintenance, and AMC subscriptions.

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Doorstep Hub Verified Expert Support

Dedicated Assistance

Doorstep Hub Care Team

Ready to assist 24/7 with expert doorstep guidance.

100% Satisfaction

30-Day Service Warranty

Fast Doorstep Arrival

60-Min Technician Dispatch

Browse Help Topics

Find answers quickly by choosing a topic below

Getting Started

Everything you need to know about booking doorstep appliance and home services.

12 articles / FAQs

Account & Profile

Manage your personal profile, addresses, WhatsApp OTP login, and notifications.

8 articles / FAQs

Bookings & Services

Track technician arrival, reschedule visits, service warranty, and door safety.

16 articles / FAQs

Billing & Payments

Transparent pricing, online payment, Cash on Delivery, GST invoices, and refunds.

10 articles / FAQs

Trust & Safety

Background-verified technicians, standard pricing, 30-day warranty, and data protection.

7 articles / FAQs

Partners & Technicians

Become a Doorstep Hub service partner, onboarding steps, provider app, and payouts.

14 articles / FAQs

AMC & Warranty

Annual maintenance contracts, scheduled preventive visits, and spare parts discounts.

9 articles / FAQs

Mobile App

Download the Doorstep Hub app, live GPS tracking, and real-time technician status.

6 articles / FAQs
STEP-BY-STEP TUTORIALS

Popular Guides & Articles

Step-by-step tutorials & helpful articles for home care

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APPLIANCE REPAIR3 min read

How to schedule a doorstep appliance repair service

Learn how to select your brand, pick a convenient time slot, and confirm a verified expert.

AMC & WARRANTY4 min read

Understanding Doorstep Hub AMC plans & warranty benefits

Protect all home appliances with zero visiting charges, scheduled servicing, and discounted spares.

BOOKINGS2 min read

How to track technician arrival in real-time

Use the live map in your customer account to see technician location and estimated arrival time.

BILLING & PRICING3 min read

Pricing transparency: Diagnostic fee & rate card explained

See our standard inspection charges, repair estimates, and 100% upfront quote policy.

GOT QUESTIONS? WE'VE GOT ANSWERS

Frequently Asked Questions

Get quick answers to the most common questions about Doorstep Hub

View All Legal FAQs
STILL NEED HELP?

We're here for you.

Can't find what you're looking for? Our friendly Doorstep Hub support team is available 24/7 to help you with bookings, technician dispatch, and spare part warranties.

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Take Your Home Services Anywhere

Get the Doorstep Hub mobile app for instant service bookings, live technician tracking on map, special coupon discounts, and digital spare part warranties.

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Doorstep Hub App Interface